Introducing Swapcard - the Event Platform

Login link

The Swapcard platform will open for registered attendees on Monday, April 29, 2024. You will receive a magic link sent to the email address you provided during registration. The magic link contains a personalized security token, which expires within 48 hours or once you click on the link. If your magic link expires, please request a new one on the login page.

Do you need help logging in?

If your email address is not recognized, you've either registered with a different email address, or there was an email typo during registration. If you registered recently or have an open balance, the registration data will take some time to sync with our platform. Please wait for the login email or check your spam/junk email. Sometimes it could also be blocked by your company's firewall if you are using your work email. If your company is blocking our email, please have them whitelist "noreply@swapcard.com" and go to the login page to request a new magic link by entering the email address you used to register for the event.

If you still need help with your login, please contact us at attendee-support@isc-events.com.

You can reset your password via the login page if you have forgotten it. Please insert your email address on the login page and click send me a magic link. You will receive a link to reset your password. This link will only be valid for 1 hour.

You need to be logged into Swapcard with your credentials to navigate ISC 2024 online. For more information on how to access please see section "1.2 Login to the platform".

The first thing you’ll see is the ISC 2023 homepage, which provides all the necessary information. It is also the touchpoint to access different functionalities, program elements and exhibitor activities.

On the top right corner (desktop version) or at the bottom (mobile version) you’ll see 3 icons.

• The "house" icon navigates you back to the home screen.
• The "speech bubble" icon navigates you to the chat box. This is where you’ll find all your conversations with other attendees.
• The "bell" icon notifies you when you have a new message. Please make sure to check your messages regularly.

There are two ways to access your profile:

• On the upper-right corner of your screen, click on your photo or use the arrow to open the menu and navigate to your profile.
• On the left side of your screen, next to your photo placeholder, click "Edit," and you’ll be redirected to your profile details.

Your profile will be pre-filled with the information you provided during registration. To edit your profile information, click "Edit" or "Add," depending on the type of information you want to edit. Here is the information you can amend:

• Personal information
• Biography
• Social Media
• Contact details
• Company (search for an existing company or create a new company)
• Photo
• Hobby

Your profile will continue to exist on Swapcard for future events. You can amend your profile for each event.

Click on the "Bell" icon in the upper right corner of your desktop screen or at the bottom of your mobile device. This is where all your notifications will appear, e.g., connection requests, news alerts from the ISC Team, or reminders about presentations that are about to begin. If you don't open these notifications directly in Swapcard, you will receive an email in your inbox after a few hours.

To manage your email notification settings in Swapcard, go to "My profile" in the upper right corner and click "Settings." Scroll to "Email Notifications" and choose the type(s) of email notifications you would like to receive.

To stay informed about ISC 2024, please regularly open your email and Swapcard notifications.

Why not sign up for our newsletter and follow us on LinkedIn? Please also tell your colleagues and peers about your ISC 2024 participation.

We offer online support during the event. Please visit the “Help Center,'' within the event hours. Outside the event hours, you can email us at attendee-support@isc-events.com.

Please note that Swapcard works best with Chrome or Firefox. If you are experiencing blank pages or app latency, please switch to one of these browsers. Internet Explorer does not support Swapcard. If your problem persists, please get in touch with us.

We pay a lot of attention to how the data you share with us is treated. During the registration process, if you had chosen not to consent to use (some portions) of your data, you can continue to decide whether or not to share your contact details in Swapcard for networking purposes. Additionally, you can click on the “Community” tab on the navigation bar, and on the left side of your screen, under “Visibility,” you can opt to be invisible to other attendees.

To know more about how your data is processed, please read Swapcards Privacy Policy (My Profile - Legal), Terms of Use, and ISCs General Terms & Conditions.

Click on the navigation tab "Schedule" and decide wether you like to see the content in a presentation or a session view. Each session has a title and may contain several presentations with individual headlines. You also may select the Poster Gallery to have an overview of all accepted poster.

You will see an overview of all event elements sorted by the event days. You can filter by type, topics, location, or format on the left side of your screen (desktop version) or at the bottom of your mobile device. Click on a presentation that interests you to gather more information about the time, speakers, and content. You will be able to add the presentation to your schedule.

This year we added a "Content Level Scale," which splits the content of a presentation by percentage as beginner, intermediate, and advanced (e.g., 60% beginner, 30% intermediate, 10% advanced). This information is meant to support participants in navigating the content. You find below the detailed information about the presentation.

Click on the navigation tab "Schedule" and browse through all presentations or sessions. If a presentation or session piques your interest, click "The Bookmark Flag" next to the title to add it to your schedule. Or use the button shown to add to your schedule. Note: You can define the search for presentations and sessions by using filters on the screen's left side.

You can find your schedule under the navigation tab "My ISC."

You may also export your schedule to your calendar. Please go to “My ISC” - “My Meetings” or “My Schedule” and click on the right to export your selection to your calendar application or in a PDF file for printing.

Click on the navigation tab "Speakers." You can now browse through the whole speaker list.
Click on the speaker you want to learn more about, and information like the speaker's profile, contact data, and all presentations the speaker participates in will be displayed.

You can send a connection request if you would like to connect. To learn more, please refer to "4.4. Send Connection Requests” in the Networking part.

We offer a variety of different presentations and event elements. Click "Schedule" for an overview of all presentations sorted by the event days. You can filter all presentations by Type, Topic, Location, or Format (On-site or On Demand).

Most conference presentations will be available on-demand on the same day at 10.00 pm. You can watch the presentations anytime by clicking on the play button within the schedule.

Some presentations only occur live in Hamburg and will not be available on-demand afterwards.

They are:

• Tutorials
• Workshops
• BoF
• Research Poster Pitch & Awarding

Click on the navigation tab "Poster Gallery."
Here we present this year's accepted Poster divided in the three sectios "Project Poster", "Research Poster" and "Women in HPC Poster". Click on a poster that piques your interest to see more details or add the timeframe the posters are on display onsite to your calendar.

You can connect with the authors or other attendees interested in the same poster by sending a connection request (see "4.4 Send Connection Requests"). To view or download the associated poster PDF navigate to the buttom of the information section.

Tip: Do not miss the opportunity to participate in the

• Women in HPC Poster Pitch - Tuesday, May 14 from 2:15 pm - 2:30 pm (Hall G1, second floor)
• Research Poster Pitch & Awarding Session - Tuesday, May 14 from 2:30 pm - 3:30 pm (Hall G1, second floor)
• Poster Reception - Tuesday, May 14 from 3:30 pm - 5:30 pm (Foyer D-G, second floor)

Attendees can use the Swapcard Live Discussion Panel on the right side of their screen to interact with speakers and other attendees during a session or in the onsite live Q&A.

To share thoughts and chat with other participants, use the Chat Tab.
If you have a question specifically for the speaker, use the Questions Tab.

You may have registered for one or more passes during the registration process. ISC 2024 offers conference, exhibition, exhibition for non-exhibitor, workshop, and tutorial passes. Details on all elements included in each pass category can be found in the Pass Benefits.

Click on the navigation tab "Exhibition → Exhibitors."
You can now browse through the whole sponsor and exhibitor list or use the filter function on the left side of your screen or the bottom if you use a mobile device. You can filter the exhibitors by their sponsorship level (“Type”), products and services, or country/countries.

Click on the exhibitor you would like to learn more about, and information like the company profile, contact data, and all presentations the exhibitor participates in will be displayed.

You can bookmark exhibitors if their offers fit your interest. Please refer to “Bookmark an Exhibitor” to learn more.

Click on the navigation tab "Exhibition → Exhibitors" browse through the exhibitor listing, and search or filter for an exhibitor. If you find an exhibitor that piques your interest, click "The Bookmark Flag" on the right side to add it to your bookmarked companies. Or click on the exhibitor name to view the company profile. There you also find a button to bookmark. You can find all your bookmarked companies under the navigation tab "My ISC" → “My Bookmarked Companies.”

You will be able to arrange personal meetings with our sponsors and exhibitors. Click on the navigation tab "Exhibition → Exhibitors" and browse through the whole list, search for an exhibitor, or filter the exhibitors according to your interests.

Click on the exhibitor you would like to contact, and you will be redirected to their company profile. There you find team members associated with this exhibitor. To get in contact, please send a connection request.

Tip: We encourage you to write a message before sending your connection request to introduce yourself and explain the reason for your request.

Click on the navigation tab “Exhibition → Exhibition Floor Plan” You can sort the exhibitor list on the left of the interactive floor plan by booth number or company name. You can also search for a specific booth number or company name. If you click on an exhibitor in the list, their booth will be highlighted on the floor plan.

Click on the navigation tab "HPC Marketplace."
Our sponsors and exhibitors present their products, services, and projects in this section. You can choose to display all items or filter them by "Products," "Services," and "Projects."

You will receive suggested items that "AI Picked for You" based on your areas of interest which you can edit in your profile.

Click on an item that covers your interest to learn more about it and add it to your wishlist by bookmarking it. Please visit "My ISC” → “My Wishlist" to view your bookmarked items.

Click on the navigation tab "HPC Career Center."
You will see all offers of "Jobs" or "Educational Programs." You can view details by clicking on an offer that piques your interest and add it to your wishlist by bookmarking it.

Follow the link displayed on an item's detail page for more information.

For an overview of all items in your wishlist, click on the tab "My ISC” → “My Wishlist."

Click on the navigation tab "Tech News" to read recent blog posts by our sponsors and exhibitors.
To view details click on the post of your interest. For quicker access you can add this post to your wishlist or bookmark the associated company.

For an overview of all items in your wishlist, click on the tab "My ISC” → “My Wishlist."

Click on the navigation tab "Giveaways."
Here, our sponsors and exhibitors offer a preview of online and onsite giveaways.

Click on an item to learn how to obtain it.

By bookmarking an item, you add it to your wishlist. For an overview of your wishlist, visit "My ISC Digital” → “My Wishlist."

Click on the navigation tab "Exhibitor Events." Explore exclusive previews of ISC activities from our sponsors and exhibitors, both inside and outside the venue. Click on your desired activity to uncover more details. Filter activities by type, including presentations, demonstrations, happy hours, games, expert session and parties, to tailor your ISC experience.

Don't forget, you can bookmark and add activities to your wishlist for the events you wish to attend. For an overview of your wishlist, visit "My ISC Digital” → “My Wishlist."

There are multiple ways to find the person you want to talk to. First, be clear if you wish to speak to an exhibitor, speaker, or attendee.

You can find exhibitors via the navigation tab "Exhibition → Exhibitors". Please search for the company you want to contact and click on their company profile. You will find a list of all members under "Team" at the bottom of their profile.

You can find speakers via the navigation tab "Speakers." Please search for the speaker you want to contact and send them a connection request.

You can find all attendees via the navigation tab "Community." You can search for a specific person, use the filter function or explore your personalized AI matches. The data is based on the interests you specified during registration or customized in your profile and the presentations you’ve registered for.

Lastly, you can search for any conference element via the navigation tab "Schedule." If you click on the element, you will see speakers and attendees registered for this element. Why not connect with them as they share the same interests as you do?

Please find an explanation of how to send connection requests under "4.4. Send Connection Requests."

We have implemented Swapcard's AI matches to offer you a personalized experience and unlock business opportunities that would have otherwise been impossible. The technology is built to understand who you should meet based on key identifiers, including all information you've added during registration or while completing your profile, as well as your user behavior on the platform before and during the event. This includes presentations you registered for, exhibitors you bookmarked, and people you connected with. New this year: Enhance your networking by adding your hobbies to your profile, a feature designed to connect you with attendees who share your interests, further personalizing your event experience.

You can decide at any time whether you want to be visible to other attendees (via the "Community" tab or your settings). No one can connect or interact with you if you choose not to be visible. Please decide wisely :-)

BUT PLEASE NOTE: These AI matches and all details are only visible and accessible to you and will not be shared with third parties. Only the presentations you're attending are visible to others.

Click on the attendee's profile, speaker, or exhibitor you want to arrange a meeting with. Send a connection request in advance and write a short explanation of your meeting request and why you want to make this meeting. This will help your counterpart to prepare better.

Once the connection request is accepted and a date and time are agreed on, both parties can open the common chat window and decide whether the meeting will be held via chat or video.

To send a connection request to a person, visit someone’s profile (via the "Community," "Speakers," or "Exhibition → Exhibitors" navigation tab) and click on "Send Connection Request."

Tip: We encourage you to write a message before sending your connection request to introduce yourself and explain the reason for your request.

Check your notifications and messages regularly to ensure you get the chance to connect with someone.

You can find a complete list of your connections in “My ISC” under “My Networking.”

To export a contact, go to the desired contact ("My ISC - My Networking") and discover on the below right side the "Context" area. There you may export this specific contact. Please keep in mind:

1. You can only export confirmed connections.
2. Chats cannot be exported out as they are encrypted.
3. If you have a meeting or a chat conversation with someone that is not a confirmed connection.

In the desktop version of Swapcard you will find the button "My digital ticket" at the bottom of the menu on the home page. By clicking this button your unique QR code will be displayed, which you can use to check in and get your badge.

More importantly, other attendees, speakers or exhibitors can scan it to connect with you.

To scan someone's QR code, open the camera icon that appears in the Swapcard mobile event app.

Please note that by scanning the code, your contact details will also be sent to the other person - it is a two-way data exchange. If you do not want to have your data sent, do not present your QR code.

The prerequisite to chatting with someone else is to be already connected. You can choose the possibility of talking via video chat. That makes your meeting more personal. If you want to use the video functionality, you must have a working webcam and mic, and you and the person you want to talk to must be online.

To start a chat, click on the "Speech Bubble" icon displayed in the top right corner next to your profile picture (desktop version) or at the bottom (mobile version). Here you will see all your chats. Choose one of these chats or search for a contact to start a new conversation. You will find a camera icon in the upper right corner of the chat window. You can now create a video call.  

The Info Feed feature enables attendees to engage with us and each other by sharing messages, pictures, and GIFs. Fellow attendees can respond to these posts with reactions and comments, fostering a vibrant community interaction.